I like OnLine taxes. This is my second year using OLT.com. What I like is that it provides a basic, easy to navigate service at a low price with a couple of 'perks' that are incredibly handy, such as the ability to access last year's returns for reference, and the ability to live chat with an operator and get questions answered on the spot.
In terms of price, I paid $15.90 to file federal and state taxes. The state tax filing is $7.95 regardless of state. In addition I got the access to prior year returns and the live customer service.
The navigation is easy to understand and I can get the job done. There are no bells and whistles, 'infotainment', fancy apps or otherwise on this site. I don't really need that stuff at this point in my taxpaying life -- I just want to key my information in, get a question answered here and there, and get it done as quickly as possible.
The live chat is incredibly useful to have as a tool when entering the information, although the last time I used the live chat, on tax day...
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